Welcome to TemPlaza & Plazart support center!

Please make sure you include the following information for quick and smooth support:

  • Latest Version
    Make sure that you are using the latest update of our theme.
  • Purchase Code or Envato Login
    You will be required to enter the purchase code for the item you want to get support or login with your Envato account.
  • Link to your site
    If something isn't working, please send us a link to the page where it isn't working. Also please be as short and descriptive as possible.
  • Include an admin login
    The fastest way for us to help is for us to view your backend setup.
Support is monitored from Monday to Friday in office hours with Asian timing. Questions will be answered in the order received.

Item support includes:

✔  Responding to questions or problems regarding the theme’s features
✔  Fixing bugs and reported issues
✔  Providing updates to ensure compatibility with new software versions

However, item support does not include:

✖  Theme Customization
✖  Requests that require or involve Custom Coding
✖  Support for 3rd party plug-ins
✖  Support for Outdated Themes

To get started view our articles or submit your ticket ?